Feuling is committed to 100% customer satisfaction
FeulingParts.com understands the importance of protecting your privacy. This is why we take great care in how we use and share the information you provide us with. We value your trust and esteem. In explaining how we collect, use and store your information, you can assure yourselves of the measures we take to protect your personal data.
Importance of Your Information
Primary Types of Information Collected
Sources and Other Types of Information
How We Use and Share Information
Contest, Surveys, and Promotions
Future Use of Personal Information
Compliance with Law and Fraud Protection
Approach We Use in Securing Your Identity
Importance of Your Information (back to top)
What information we collect from you aids us in our continued need to customize and improve upon your FeulingParts.com shopping experience. While you reserve the right to withhold certain information from us, this may prevent you from taking full advantage of a number of features on our website.
Primary Types of Information Collected (back to top)
Personal Information: This is what you provide us with and includes your name, phone number, mailing address, email address as well as credit card number and financial information such credit card or bank account numbers, including Social Security and driver’s license numbers.
Non-Personal information: When you visit our site, we collect and store the following information: your browser type and version, operating system and platform, the Uniform Resource Locator (URL) of the website you visited to and from our site, IP address, cookie number as well as the products you viewed or searched for. We also store the phone number you used to call our 866 number.
Details of your transactions and the content you generated on the website are also collected such as statistics on page views, traffic to and from the Site, and ad data. In addition, standard web log information and purchase history are also included. This information is used by autopartswarehouse.com to put together comprehensive research on your interests that able to help us serve you and your needs better. For registered FeulingParts.com customers, personally identifiable
information is linked to this automatically-collected data. We also collect and measure: session information, that is, page response times, download errors as well as length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods employed to browse away from the page.
You provide us with information every time you do a product search, order placement, answer a questionnaire, survey or when you communicate with us through phone or e-mail.
Sources and Other Types of Information (back to top)
Other sources for information include updated delivery and address information we collect from our carriers or third parties, which we trust for a number of tasks to make them easier: to correct our records or deliver your next purchase. This information may entail your account information, page-view information that comes from some merchants we manage co-branded businesses with or to which we offer technical, fulfillment, advertising, or other services; search term and search result information
including paid listings.
We collect supplemental information like your credit history information from credit bureaus as well from third parties and use it to help prevent and discover fraud. This also allows us to provide certain credit or financial services to a number of customers. However, if the your information cannot be verified, we may ask you to send us additional information (this may be your driver license, credit card statement, and/or a recent utility bill or other information that confirms your address).
We may also require you to answer additional questions online so as to follow so verifying your information will be easier.
When you visit our website, we already store non-personal information about you. We use “cookies” for this task, allowing us to acquire specific data from your browser. The transfer of the cookies or of these alphanumeric identifiers generated by your browser at the site's request in the approved as well as regular place on your computer, FeulingParts.com is able to designate a customer code that is uniquely yours. The cookie identifies you as a customer every time
you visit or return to our site. Thus, we are able to provide you with information on your past orders, view your account data or post it as well as alter a few site elements and offers to suit you. Billing information as well as any other personally identifiable information, however, is not stored by the cookie, keeping your information well protected.
Third-Party Arrangements (back to top)
Third-party advertising companies serve ads on our behalf. A cookie or an action tag may be used by these companies to track your response to their advertisement as well as to measure the how effective their advertising is or yield incentives or points to their members who respond positively to their advertisements. These cookies are not, in any way, controlled or accessed by FeulingParts.com. Employing these Action Tags does not allow FeulingParts.com access
to any of your information collected by these advertisers. Neither does it share any of your personally identifiable information with these companies: this includes your full name, telephone number or address. Unless you have been notified of the matter, you can be sure that the advertiser or FeulingParts.com will keep your privacy intact.
notified you and you have given your permission.
How We Use and Share Personal Information (back to top)
Carrying out business transactions, such as order fulfillment or e-mail delivery, sometimes requires us to hire other companies to see to them on our behalf. Access to the information needed to perform their functions, thus are necessary. However, we make sure that the process is secure and confidential, preventing companies from using the information for purposes other than completing the contractual requirements they have to FeulingParts.com, we also provide your personal data
to a third party payment processor, depending on your chosen method of payment, purely in the interest of completing your purchase.
Financial information, such as your credit card number is used in billing, unless otherwise disclosed. For a time, your payment information is stored on our secure servers, allowing us to process refunds or respond to your inquiries, as the case may be. Immediately after the completion of your FeulingParts.com online transaction, we may offer you the chance to buy third-party products or services that we deem interesting for you. The products and services will offered and supplied
by independent companies that are not owned or managed by FeulingParts.com. Selecting one of the offers will direct you to a third-party website. Any information you provide the third-party site will be covered by the privacy laws of the said site. And unless you indicate otherwise, we will not share your credit card information as well as other payment data to any third-party regarding these offers.
Contest, Surveys, and Promotions (back to top)
FeulingParts.com regularly provides you with the chance to participate in a number of contests or surveys on our site. Participation in these surveys and contests, though, entails that we request certain personally identifiable information from you. Participation is entirely voluntary.
FeulingParts.com may use aggregate, non-personally identifying information for purposes that we deem necessary. For instance, we will use this non-identifying and aggregate information to better design our website and to share with advertisers for marketing and promotional purposes. However, in these instances we do not disclose anything that could be used to identify you. We do not use or share the personally identifiable information provided to us online in ways unrelated to
the ones described herein without providing you an opportunity to opt-out of such operations.
Future Use of Personal Information (back to top)
FeulingParts.com or its assets may be obtained by another company in the future. FeulingParts.com may also collaborate with or purchase another company and continue its business as a combined entity. In the event any of these occur, your personal and non-personal information may be transferred to the new business entity as part of FeulingParts.com assets. If this instance arises, we will update this policy to inform you of the change in ownership
or control of your data.
Compliance with Law and Fraud Protection (back to top)
To comply with any applicable law, regulation, legal process, or governmental request, FeulingParts may, at our discretion, collect and share any information, including personally identifiable information we deem vital. We may also use your personal and non-personal information so as to investigate, keep against or take action in connection to illegal activities, suspected fraud, any other situation that involves potential threats to the physical safety of any personal as well
as others otherwise required by law. Exchange of these information with other companies and organizations may also be done to ensure credit fraud protection and risk reduction.
Approach We Use in Securing Your Identity (back to top)
FeulingParts usees Secure Socket Layer (SSL) technology which is supported by a number of modern Internet browsers. SSL technology provides the highest level of security available for users on the Internet. It encrypts information traveling over the Internet automatically. Through certificates and digital signatures, it verifies the identity of the transacting servers, maintaining message content integrity throughout.
Minimum requirement for transactions at FeulingParts.com is the standard 40-bit or 56-bit encryption. This is supported by the Internet Explorer 5.0 browser. For those not using this browser, please consult browser's documentation for information on its security features.
Throughout order processing, we provide the entire credit card number to the appropriate credit card company. However, when confirming an order in accordance to the Payment Card Industry Data Security Standard, we reveal only the last five digits of your credit card numbers to ensure that your protection.
Your Access to and Control Over Information(back to top)
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
We stand by our word that we will keep your information protected and thus, will never set out to alter any our of existing policies as well as practices to put you or our other clients at a any disadvantage.
Questions please call
PURCHASE FEULING® PRODUCTS WITH COMPLETE CONFIDENCE!
3740 Oceanic Way, suite 304, Oceanside, CA 92056
Ph. 1-866-966-9767 Fax 760-487-1545