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Terms & Conditions

 

TERMS AND CONDITIONS

Feuling strives for 100% customer satisfaction

The use of this site is governed by the policies, terms and conditions set forth below.  Please read them carefully. By using this site, you agree to these terms of use. If you do not agree to these terms, you may not use this site. We reserve the right, at any time, to modify, alter, or update these Terms of Use, and you agree to be bound by such modifications, alterations, or updates.
Typographical Errors
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, FeulingParts.com shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. FeulingParts.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed.  

Copyright
Everything found at FeulingParts.com is copyrighted (unless otherwise noted) and may not be used except with our express written consent. Use of our HTML, images, and or ideas and concepts by you or other third parties for purposes other than those expressed or implied is strictly prohibited and may violate the copyright laws, trademark laws, privacy laws and other laws and regulations. Nothing contained on this site may be construed as granting any license or right to use any of our trademarks or service marks without our prior written consent.

Trademarks
All trademarks, service marks, and trade names (collectively the "marks") that appear on our site are proprietary to GearHeadPartsStore.com, or other respective owners that have granted FeulingParts.com, the right and license to use such marks.

Disclaimer
All information, services, products, and materials contained in this site, including text, graphics, and links, are provided on an "as is" basis with no warranty. To the maximum extent permitted by law, FeulingParts.com,  disclaims all representations and warranties, express or implied, with respect to such information, services, products, and materials, including but not limited to warranties of merchantability, fitness for a particular purpose, title, non-infringement, freedom from computer virus, and implied warranties arising from course of dealing or course of performance. In addition, FeulingParts.com, does not represent or warrant that the information accessible via this site is accurate, complete or current. Price and availability information is subject to change without notice.

Order Acceptance
The receipt of an e-mail order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. FeulingParts.com,  reserves the right, without prior notification, to limit the order quantity on any item and/or refuse service to any customer. Verification of information may be required prior to the acceptance of any order.

Limitation on Liability
FeulingParts.com,  will not be liable for any direct, indirect, special, punitive, incidental, exemplary or consequential damages, or any damages whatsoever, even if FeulingParts.com,  has been previously advised of the possibility of such damages, whether in an action under contract, negligence, or any other theory, arising out of or in connection with the use, inability to use, or performance of the information, services, products, and materials available from this site. These limitations will apply notwithstanding to any failure of essential purpose of any limited remedy. Because some jurisdictions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to you.

Labor
We will not refund any labor costs incurred by you or the installer of the products purchased at this website. 

External Sites
This site may include links to other sites on the Internet that are owned and operated by third party vendors and other third parties (the "external sites"). You agree that FeulingParts.com,  is not responsible for the availability of, or the content located on or through, any external site. You should contact the site administrator or Webmaster for those external sites if you have any concerns regarding such links or the content located on such external sites

Return Policy
We will accept authorized returns within 30 calendar days of the purchase date.

Authorized returns must be in the complete and original packaging. If the item arrived at your location damaged, please include the original shipping container in your return.

All authorized returns must be in their original condition, include all components, and cannot be disassembled or damaged due to incorrect installation. Returns missing components will not be credited. We are not responsible for installation errors. We are not responsible for labor expenses, towing expenses, additional repair expenses or rental car expenses caused by the use of wrong or defective parts during installation.

Parts Not Returnable: Service manuals, CD ROMs, Special-order Products, Custom-made Products, and Body Parts cannot be returned for any reason. Electrical parts are not returnable if unsealed for any reason.
Return Procedure
In order to obtain a Return Authorization (RA) number, complete a return form. Provide your order number, name, email address, phone number, and the part number you wish to return, along with a detailed explanation. If you do not have your order number, please indicate when your order was purchased and the full name you used upon ordering.

RA numbers and return shipping instructions will be emailed in 2-3 business days after receipt of the fully completed form. No returns will be accepted without an RA number.

All returns must be packaged properly; we are not responsible for damaged returns resulting from improper packaging.

Freight Charge:
Return freight charges are not reimbursable unless the return is a direct result of our error.

Restocking Fee:
A 20% restocking fee is charged on all returns that are not the direct result of our error.
Refunds
Refunds for returns or cores normally process and credit within 30 days from the date we receive your return at the warehouse. Once the return has been approved and processed, the refund will be credited to the credit card you used to buy the merchandise. You will receive a "credit approved" e-mail the day you are credited. Please be aware that your bank may take 4-7 business days to post the credit to your account or credit card. If you do not receive a credit after 30 days, please e-mail our returns department at sales@FeulingParts.com.com and we will respond to you immediately.
Risk of Loss
All items purchased from our website are made pursuant to our shipping terms, which are F.O.B. shipping point. This means that that risk of loss and title of any item is passed to you at the shipping point, which is when the carrier accepts the goods for transport.
Cancellation

You must cancel order/s BEFORE you receive the Invoice - Payment accepted e-mail. Otherwise, cancellation is not permitted, since orders are immediately processed for shipment after payment has been confirmed. You cannot cancel order/s placed between Friday 5PM PST and Monday 9AM PST, Orders that fall during the said period are processed over the weekend for shipment.
Terms & Conditions for Return of Item/s

Upon receiving your order, please inspect all packages thoroughly for missing, damaged, or incorrect parts.
If you receive a damaged part, do NOT accept the package. Have the shipper immediately return to sender.
If the shipper has left a damaged package in your absence, immediately contact the shipper and have the package returned to sender.
We are not responsible for installation errors or any labor, towing, or rental car expenses that occur as the result of the installation of any wrong or defective parts.
We are not responsible for missing, damaged, or incorrect parts after 30 business days, regardless of the party at fault. We must be contacted immediately if any of the above occurs.
We are not responsible for lost or stolen packages and all claims for such must be processed through the shipping company.

Terms & Conditions for Sales of Products

All prices are subjected to change without prior notice.
We reserve the right to correct typographical and printing errors.
We reserve the right to correct prices or calculation errors.
We reserve the right not to proceed with any order where we feel that it will put us, the recipient, or any other party in a vulnerable position either financially or for any other justifiable reason. We will contact every customer placing an order to notify them of the cancellation providing a viable contact e-mail address has been given. We may not be prepared to incur extra expense, other than to use e-mail to cancel such an order.

Questions please call

PURCHASE FEULING® PRODUCTS WITH COMPLETE CONFIDENCE!

3740 Oceanic Way, suite 304, Oceanside, CA 92056
Ph. 1-866-966-9767    Fax 760-487-1545
www.feulingparts.com


 


   
 
Welcome to Feuling® Parts.

Industry leading innovators of high performance V-Twin parts for Harley Davidson motorcycles. Camshafts, Oil Pumps, Oil Coolers, Cam Support Plates, Valve Springs, Engine Fasteners, Lifters, Pushrods and tools.
 
Questions call us 1-866-966-9767

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Sales Department : sales@feulingparts.com
Tech Department : tech@feulingparts.com
Returns Department : returns@feulingparts.com
Feuling Parts - 3740 Oceanic Way, suite 304, Oceanside, CA 92056

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